I am working with a Local Authority in the Oxfordshire area who are seeking an experienced Technical Support Team Leader to join their Development Management service on a 6-month interim assignment. This is an excellent opportunity for a senior planning technical professional with strong leadership, systems knowledge and service delivery experience to take ownership of a busy and high-performing support function.
The Role:
As the Technical Support Team Leader, you will:
• Lead, manage and develop the Development Management Technical Support Team, including Technical Support Supervisors, Senior Technical Support Officers, Technical Support Officers and Trainees.
• Oversee the delivery of an efficient and effective technical support service, ensuring compliance with statutory requirements and national/local performance targets.
• Take responsibility for the most complex and high-profile planning cases, including applications, pre-apps, appeals and enforcement matters.
• Act as a key decision-maker on technical planning matters and deputise for senior management where required.
• Manage planning systems, workflows and digital processes, including system upgrades, fault resolution and continuous improvement initiatives.
• Lead on service improvement, identifying efficiencies, improving processes and supporting digital transformation across the service.
• Manage FOI/EIR requests, statutory publications and ensure compliance with all legal and procedural requirements.
• Support Planning Committee processes, including technical input and preparation of reports for complex cases.
• Monitor and manage team performance, workloads, budgets and service KPIs.
• Act as a key point of contact for Members, applicants, agents, and the public on technical planning matters.
• Lead on staff development, recruitment, training and performance management within the team.
Contract Details:
• Duration: 6 months initially
• Rate: DOE (Dependent on Experience)
• Working pattern: Hybrid – 1 day per week in the office
• Hours: Full-time
If this sounds like something you would be interested in or would like to hear more about, get in contact with me on [email protected] or 020 3976 1521.
Please note: Not all roles are advertised. I am working with numerous Local Authorities across the South West region who require contractors across Development Management, Planning Support, Planning Enforcement & Policy teams from entry level through to senior management. I would be more than happy to have a conversation about additional roles which may suit your experience.
